Terms of Use

About Us

This site is operated by Lonsdale Network Services Ltd (trading as LonsdaleNET). We are registered in England and Wales under company number 08107724. Our registered office is at 10 The Courtyard, Edenhall, Penrith, Cumbria, CA11 8ST. Our VAT number is 138225421. We are regulated by Ofcom. Details of how to contact us are available at https://www.lonsdalenet.co.uk/contact-us/

Don’t use this site if you don’t agree to these terms

These are the terms which apply to your use of our site, comprising lonsdalenet.co.uk and any subdomains. If you don’t agree to these terms, or do not want to comply with them, or if you breach them, you have no permission to use our site, and you must cease using it. We expressly advise you that using our site without our permission constitutes unauthorised access to our servers, and constitutes an offence under the Computer Misuse Act 1990. In exchange for our permission to use our site, you agree to comply with these terms. Our privacy notice does not form part of these terms, but you can find it at https://www.lonsdalenet.co.uk/privacy-policy/

These are not our sales / service supply terms

These terms apply only to use of our site. Separate terms cover products or services you buy from us and are available at https://www.lonsdalenet.co.uk/terms-of-service/

It's our site — we may change it, or stop it, or block you from accessing it

We may change, suspend or withdraw our site at any time, without notice to you. This includes changes to these terms. We make no promises that it will always be available or accessible to you. If we consider that you are accessing our site in breach of these terms, or in a manner we consider to be harmful or disruptive, we may block your access at any time, without notice to you.

Do not infringe our copyright, trade marks or other intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site. Our site is protected by copyright laws and treaties around the world. All our rights are reserved. You must not :-

Treat our site nicely

You must not attack or deface our site or servers, or attempt to access any part of our site or servers which is not obviously intended for you to access. If you are not sure, we do not authorise your access.

Mistakes happen. Do not rely on information on this site

We try to make sure that the information on this site is correct and complete, but we don’t promise this, and you should not rely on it, and you should get professional advice before taking, or not taking, any action on the basis of our site. Sometimes we make mistakes, including as to the price or specification of a service. We are not bound to accept any order, including an order made at a price or for a service which is a mistake. If you think you’ve spotted an error, please let us know.

Comply with all applicable laws

You must comply with all applicable laws.

Tell the truth

You must not give us false information, such as a fake name, or an email address which is not valid or not yours to give. We accept that some people legitimately use different names, or go by a name which is not their birth name. That’s fine.

Keep your password secret

You agree that you are responsible for anything done on this site using your username and password, so keep your details secret. If you think that somebody may know your password, change it immediately.

We can delete or suspend your account

We can delete or suspend your account if you :-

We monitor and record communications

We monitor and record communications you have with us. We do this to provide evidence of any contracts you enter into with us, check we comply with our legal and regulatory obligations, ensure our staff are performing to the highest standards, and to prevent and detect crime.

We limit our liability to you

We do not exclude or limit our liability to you where it would be unlawful to do so. We exclude all other liability, for all losses, whether direct or indirect, under all legal theories. Where we are allowed to do so, we exclude all promises, whether express or implied. If the law does not allow us to exclude our liability, our liability to you shall never exceed £1.

If any of these terms are held to be invalid, the remaining terms still apply

If any of these terms are found to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which they are meant to be effective, we will delete the relevant terms (only in the place where they are illegal, invalid or unenforceable) and the remaining terms continue to be effective, binding and enforceable.

Laws and courts

These terms are governed by English law. You agree that the courts of England and Wales will have exclusive jurisdiction in respect of any claims relating to these terms or this site (including non-contractual claims) except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, or if you are resident of Scotland, you may also bring proceedings in Scotland.

Version 2.0. This policy was last updated on 12/05/2020.